Guest Services

Hours of Operation

Paoli Peaks is closed for the 2019/20 winter season, check back for 2020/21 winter hours soon.

Skiing Equipment

  • Ski boots and skis are located in the first room of the rental department. Children's ski boots are located in a second room on your left once you enter the rental department.
  • Pick out your boots; sizes generally match foot in a dress shoe.
  • Find a spot on the benches and try them on. We recommend only one pair of socks, otherwise the boots may be too tight. Adjust all the buckles, make sure they are snug, but not too tight, that they hurt your feet.
  • Coin lockers are available to store your shoes and other belongings. We suggest storing most of your belongings in a locker, most importantly car keys, cell phones (if you don't need it), and wallets (keep a few bucks on you). Those items are most likely to end up in Lost & Found.
  • Proceed to the counter to pick up your skis or snowboard. Let the technician know your boarding ability (beginner, intermediate, advanced). You will be asked your height and weight so the equipment will be properly fitted to you. For Children's skis, a Rental employee will fit your child with skis once boots have been picked out and put on.

Snowboard Equipment

  • Boots and snowboards are located in the snowboard room on the opposite side of the ski rental room.
  • Give the rental employee your shoe size (sizes generally match foot in a dress shoe).
  • Find a spot on the benches and try them on. We recommend only one pair of socks, otherwise the boots may be too tight. Lace the boots up, make sure they are snug, but not too tight so that they hurt your feet. Smaller children may need help lacing their boots in order to require the correct tightness.
  • Coin lockers are available to store your shoes and other belongings. We suggest storing most of your belongings in a locker, most importantly car keys, cell phones (if you don't need it), and wallets (keep a few bucks on you). Those items are most likely to end up in Lost & Found.
  • Proceed to the counter to pick up your snowboard. Let the technician know your boarding ability (beginner, intermediate, advanced). You will be asked your height and weight so the equipment will be properly fitted to you. You may need to re-lace as boots will loosen throughout the day.

Gift Card FAQ's

Inform us immediately!  We can cancel your existing card (so long as you know your gift card number) and re-issue a brand new one with no added costs. New cards will be issued with the existing balance on the card at the time of cancellation and NOT for the original amount.
Nope! If, for some reason, you are unable to use your gift card during the season, you will still be able to use it next season or the season after that.... and so on.
Yes, so don't loose it! And if you do, notify us immediately.

Terms Of Use For Pocket Change Cards

  1. Lost, Stolen or misplaced gift cards must be reported immediately to the Front Office at 812-723-4696. If you don't have your card, someone else might. Don't take a chance on losing your gift card dollars.
  2. Lost or Stolen cards can be canceled and a new card issued; However, the new card will only be issued the existing amount of the lost/stolen card and not for original balance. The Gift Card number is required to look up your account.
  3. The cardholder may be responsible for unauthorized use of the card.
  4. The minimum contribution to your gift card account is $20.
  5. Cash cannot be withdrawn from your gift card account. Balances left in the account will carry over from this season to next season.
  6. The cardholder is responsible for maintaining a valid gift Card in proper working condition. The card must be presented at the time of purchase and shall be the only means of accessing the participant’s account. The gift card is available for purchase on the web or from the Front Office at Paoli Peaks Ski Area.